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Software UX/UI upgrade for Marpai

01-2021 - 01-2023
United States
Health Care, Wellness & Medical
Custom Software Development Mobile App Development IT Staff Augmentation
SENLA Img

Description

Сustomer numbers roseby 45% following software UX/UI upgrade

Challenge

Marpai aimed to make value-based healthcare management accessible and efficient for small businesses. To do this, they focused on attracting more customers and facilitating their call center work for enhanced efficiency. Another goal was to create a mobile application from scratch.

Solutions

SENLA designed the UX/UI for Marpai's web system for call center workers and a mobile app released from scratch within just 3 months. The call center solution was created based on real user data, addressing existing pains and needs.

Impact

SENLA is happy to have contributed to our Client’s successful growth with our UX/UI solutions. During the years of our partnership with Marpai, their revenue was steadily growing along with the number of people covered under their health plans. Marpai experienced a 23% revenue increase in 2021, 71% in 2022, and 77% in Q3 2023. Customers grew from 20,400 in June 2021 to 37,000 in September 2023.

Portfolio

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