Mobile wallet for an African commercial bank
Description
AB Bank Zambia: 45% of operations moved online to secure business growth at lower costs
Challenge
AB Bank Zambia supports small and medium businesses to boost the economy. But, the bank faced a challenge. They had to offer simple banking to customers who couldn't visit a physical branch. Their solution was to start the digital transformation.
Solutions
SENLA provides quality assurance of AB Bank Zambia's mobile wallet and other services. We tested the systems before their launch and continue to support them. Our team does all kinds of testing, ensuring the app's functionality across various devices and networks.
Impact
AB Bank Zambia's digital transformation helped shift 45% of all transactions online. This made the bank accessible to hundreds of thousands of customers and made operations more efficient. The transformation boosted customer savings, loan access, and engagement. It ensured faster growth for the bank and earned it an innovation award.
Find out more: https://senlainc.com/cases/digital-transformation-for-banks/
