A user-friendly web solution for ordering food at the table
Description
ScanPay transforms dining with a simple scan. Customers can browse menus, order, and pay via a QR code at their table—streamlining service, enhancing convenience, and boosting restaurant efficiency. Perfect for today’s fast-paced, contactless dining trends.
Challenge
The restaurant industry faced challenges such as rising operational costs, labor shortages, and increased customer demand for digital convenience. These factors necessitated a solution to streamline ordering and payment processes, reduce service errors, and enhance the overall dining experience.
Solutions
LeanCode developed a user-friendly web application that allows customers to browse menus, place orders, and make payments by scanning a QR code at their table. The platform seamlessly integrates with existing Point of Sale (POS) systems, ensuring real-time synchronization of menu items, prices, and allergen information. Additionally, a collaborative group ordering feature was implemented, enabling multiple users to join a shared cart and simplifying the payment process.
Impact
The implementation of ScanPay led to a 20% increase in orders at participating restaurants and higher profits by reducing service errors. The project was completed within four months, demonstrating LeanCode's efficiency in delivering high-impact digital solutions. The success of ScanPay showcases the potential of digital integration to enhance customer satisfaction and operational efficiency in the restaurant industry.
