Clarus On Call-Mobile App to support the afterhours physician answering service
Description
Clarus Care is a technology startup that created a product for doctors to manage their patient calls—both during the work day and after hours. We at SharpQuest Inc. have successfully resolved the technical issues that the company was facing.
Challenge
The Challenges wre after the product was released, there were technical issues and desired product enhancements, but their existing technology firm wasn’t responsive and the product was stagnant for 9 months. They needed a new technology partner to maintain and update this critical product.
Solutions
We used agile development methodology to tackle the biggest technical issues and user requests in 4 week sprints to improve both the iOS and Android apps. We automated the app release process using Azure DevOps and CI/CD so that new features could be more easily added, tested and released to production.
Impact
Technical issues were addressed and crash free users went from 88.84% to 93.26% in 3 months. App usage also increased by 30% thanks to the improvements.
