Flooring Claims Reporting System & Website Development

Flooring based Reporting System & Website had problems with managing reports. Inspectors spent too much time writing reports. The old tools were slow and hard to use. There was no easy way to find common floor problems, which caused delays in claims and inconsistent reports. They also needed to organize 30 years of research into an easy-to-use online platform for different users, including both professionals and homeowners. They had to carefully plan how to add a list of certified inspectors and a library of floor problems.

AleaIT Solutions built a new system to help inspectors quickly find common floor problems, their causes, and solutions. The new system was easy to use and saved time. Inspectors could upload photos, use templates, and add details about the problems. The platform worked well on mobile devices and always had up-to-date information. The platform was built using WordPress and PHP to make sure it was secure and could grow. It also had easy-to-use features like a defect claims library, a list of certified inspectors, and a search function to find inspectors by location or flooring type. They also added a feature called "Ask the Expert" so users could get advice from top industry professionals.

The new system helped inspectors write reports much faster and more accurately. Reports became more professional, and clients were happier. Inspectors could easily find and fix floor problems, making the claims process better. The tool became more popular, and inspectors started recommending it to others. Since launching, Flooring based Reporting System & Website has become a key resource for the flooring industry. It now has around 2,500 users, including 2,000 dealers and 300 inspectors and manufacturers. The platform’s easy-to-use features and helpful resources have made it faster to solve flooring problems, leading to better claim resolutions and happier customers.